Parking lot in south bend for conduent

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Your information will not be shared or sold. Anonymous LinkedIn. Send message. What is this? Paid Time Off. Stock Options. Hermosillo, Son.

Monterrey, N. You need to park far away always. Then when you are finally inside the call center u need to find a good chair all of them are broken.

Then you need to log in one of this old and slow computers. After you login you need to check the news of the company because they change or have something new weekly. Then u need to start taking calls. The calls are back to back even if you work at night. Plus the place is always dirty and people are always sick here. Plus if you are going to work in Conduent say goodbye to your commonsense some process in this company don't make sense.

The worst is that they can be there for hours and then get cut by the automatic system or they get tired of holding and guest what, this people have a lot of free time so they keep calling back may get back to you the same clients.

Every QA evaluates differently and takes points for everything. And the worst is that you need to obli I was very exited at first since i havent had a job since November of last year. I got in a car accident before the interview. Once at the office to start i manage to pass the process.

One of the hr reps that deliver the news of my hire was lacking of empathy it was such a good news i was able to do something with my life, and the way she projected the image of the company was so dry and made me feel like instead it was a lost.

On the middle of the distance my car fails and i need it to call in and let them know i was not going to be able to make it. Some arrangements were made in order to assist my hrs of training with another employee that im a very good friend with that lives near me in Arecibo.

I was able to go to my firsts day and in the training the general manager approach and i thought , -omg its him i allways looked up to him because i been in almost 5 calcenters in my life and wated to have a feel of just not be sitting down dealing with angry people 8hrs a day. He askes me were im from and with a disappointed face he looked at me like i was going to quit and there was no value on me at all.

I called after my shift the agency they hired to provide mental support to their employees and it cause a suicide pannick attack.

I just wanted the opportunity and be taken seriously with the same respect i projected. I wasn't and i wasted my Pros A-C. Cons Lack of charisma empathy and support. I was working at Conduent in Puerto Rico. This company is the worst place to work with. The first thing they say when and if you are hired is that training is based on priority which emplotyees were hired first.

At the moment of training I was skipped by other people that came after me. When I asked why they said that all training is given depending on the Qualities and Echos, not priority They simply said that the site score depended on the employees that had little to no training because the Qualities and Echos scores were understandable on those employees that had more training.

This company also had the policy that anything said out of place in the calls or anything that would resemble that you were annoyed by the customers, would be recorded on the call, and could lower your quality or even have you fired. I have know of some employees that would bang their desks or talk firmly or say bad words that would be recorded on the calls and never received a reprimand or anything becuase they were the managers favorite employees.

This company always works with favoritism, were some were awarded over others. The team leads would never greet you if you got a on your qualities or Echos but they would scream it out to the whole room if you got a bad quality or Echo. Furthermore the Qualities or Echos could not be rediscussed onc Pros none.

Cons Everything. If you enjoy getting screamed at, then this is for you. The place is not the most clean, or at least as clean as it should be. Overnight shift does whatever they feel like, while daytime shift are asked for a lot more. By the time you have spent a month or two working here, you become a robot. They hire a ton of people regularly because they never stay I've been a part of this company for nearly 4 years; there are no advancement opportunities, management does not really care about the employees, the rewards and benefits are virtually non-existent unless you count pizza and donuts as "rewards"; no salary reviews which means you keep the same salary no matter the effort and the years you have been working there.

The work areas are a mess; bathrooms are always broken, the building is in total disarray, lunch and rest areas are too small to accommodate nearly 1, employees, no parking available to accommodate new employees, the only people getting promoted are friends close to management; hardest part of working here is having to build your personal life around a "mandatory" overtime that, by law, does not exist.

As a regular employee, management expects us to work on every line of business whether we are trained for it or not and only a select few get incentives which are quite honestly not good. All in all, there is nothing about this company that makes it a "fun, relaxed and cool" environment to work in. Cons no flexibility, no rewards, no incentives, nothing to offer. Once you have an issue with one of the team leaders, your busted! From my experience, I got bullied from my supervisor, the other team leader was watching everything that I was doing, and the way I was dressed.

Basically it feels like your in high school. The working area it's really awful. The carpets are old and dirty. The computers are slow and with bad conditions. Probably the air is contaminated I don't know how I am alive.

There's no parking for those who works in the morning or early evening. You can park inside of the building after 4pm. But it's basically for those who make a great quality. Toxic environment. Superiors have no clue of how to do their jobs. You are going to be receiving back to back calls all day, management is going to change your schedule whenever they want even if you have personal arrangements. They say that they are at your disposal but you will notice that once you work a couple of weeks they will treat you different.

Superiors will evaluate your calls and you will notice that most of them have a different opinion on how you should do your job or manage the call. Coworkers from other departments make jokes about other coworkers along with the superiors which was unethical and they even make you take assessments on ethical work behavior.

Even if you are in the lunchroom you will hear arrogant comments from superiors. There is a lot of smoking in the entrance of the building and apparently there is no education on second hand smoke. The working conditions are horrible.

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